Outcome-Based Professional Services: Here we are Again … (Why Most Teams Are Stuck)
Everyone in Professional Services has been told (repeatedly) that they need to move toward outcome-based offers. In fact – we’ve been talking about it for a long time (note – the date of blog post says 2019, but this was a repost from a blog originally posted in 2008...
2025 Was a Year of Change for Professional Services. 2026 Is the Year of Execution
In this blog post we will be taking a slightly different approach – rather than focusing on a framework, best practice, or way to think differently about the business, I will be trying to organize all my notes about what happened to our clients and contacts in 2025...
Services-Led Growth – How to Know When It’s Time for Change
Services-led growth has become a popular phrase lately. Not because it’s new (Services have been a growth lever for years), but because for many companies it has become a requirement for survival. What’s changed is simple: the risk of standing still finally outweighs...