In today’s diverse workforce, it is common to encounter differences in communication preferences and styles across different generations. Stereotypes such as “These young people can’t talk on the phone!” or “Boomers hate texting” highlight the need to understand and address these disparities. As consultants, it is crucial not only to ...

Having an engaged workforce is more than a “nice-to-have”; it’s essential for the success of your organization. However, achieving 100% employee engagement company-wide is a daunting – and somewhat unrealistic task no matter how much is invested. Let’s explore why employee engagement is crucial and a targeted approach that helps ...

A major reason for the success of streaming services like Netflix has been the elimination, or mitigation, of commercials. After all, everyone hates commercials. With that said, we have all seen them, but have you ever watched a television commercial where it is unclear what they are advertising or selling? ...

You never know who might become your firm’s most important client, or how a client relationship may assist in your career development. Client relationships (and all sorts of relationships for that matter) can be fickle, but it is safe to say that building strong relationships is jugular to the success ...

Life doesn’t always turn out how we expect it to, it would be boring if it did! Your career as a consultant probably hasn’t turned out exactly as planned either. Consulting is a rewarding career, but if you remember your first year you likely faced many challenges and had to ...

No one likes running late, however, while we may not like to hear it, running behind is a constant for any consultant actively working with a client. Unexpected circumstances and setbacks occur in all projects, regardless of how well one plans and accounts for that risk. Though these circumstances are ...

We all dread receiving bad news, but sometimes it is even more challenging to be the one who must deliver bad news. Unfortunately, it’s a reality in many professional careers, especially consulting, and often we are ill-prepared for this responsibility. We tend to focus on the aftermath created by issues ...

In the dynamic world of Professional Services (PS), businesses are always seeking effective strategies to optimize performance and profitability. One crucial yet often overlooked aspect is the concept of ‘Utilization’. Let’s demystify this term and delve into its importance. Understanding Utilization and Its Significance Utilization is the measure of total talent capacity ...