Blog

  • June 01, 2023

    Unlocking the Power of Utilization for Professional Services Businesses

    In the dynamic world of Professional Services (PS), businesses are always seeking effective strategies to optimize performance and profitability. One crucial yet often overlooked aspect is the concept of ‘Utilization’. Let’s demystify this term and delve into its importance. Understanding Utilization and Its Significance Utilization is the measure of total talent capacity ...
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  • February 20, 2023

    The Chief Commercial Officer as a Growth Differentiator Part 4

    In this fourth and final post in the Chief Commercial Officer series (Chief Commercial Officer (CCO) role is a growth differentiator , Role and Responsibilities of a CCO , Strategic Actions of a CCO), we address how an organization might proceed with leveraging a Chief Commercial Officer to drive transformational ...
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  • January 20, 2023

    Financial Management Communication for Professional Services Firms

    Financial management is key in every for-profit business regardless of size, structure, or industry. However, communicating aspects of the organization’s financials and instilling the attitude that Financial Management is everybody’s responsibility can pose unique challenges for Professional Services businesses. In this blog, we are going to walk through what those ...
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  • December 08, 2022

    The Chief Commercial Officer as a Growth Differentiator Part 3

    In our previous blogs in this series, we introduced that the Chief Commercial Officer (CCO) role is a growth differentiator to enable businesses to harness the entire commercial power of the organization and the role and responsibilities of a CCO differ between a Chief Revenue Officer (i.e., Sales Leader) and ...
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  • November 02, 2022

    The Chief Commercial Officer as a Growth Differentiator Part 2

    In our previous blog in this series, we introduced the notion that the Chief Commercial Officer (CCO) role is a growth differentiator to enable businesses to harness the entire commercial power of the organization. Given this premise, the roles and responsibilities of a CCO differ between a Chief Revenue Officer ...
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  • October 18, 2022

    The Chief Commercial Officer as a Growth Differentiator

    Driving organic growth is consistently one of the top goals of for-profit businesses or organizations. Other goals such as quality, customer and employee satisfaction, research and other investment, cash flow, and capital deployment are also important depending on the industry and customer expectations. However, many of these goals are ultimately derived ...
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  • June 08, 2022

    The PS Dilemma of Managing Just-In-Time Talent – Part 2

    As discussed in a previous blog  (The PS Dilemma of Managing Just-In-Time Talent), leveraging a Just-In-Time (JIT) Professional Services (PS) Talent staffing without having a corresponding operating model can lead to increased risk to both delivery excellence and financial performance. Smoothing the natural peaks and valleys of a JIT model is ...
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  • April 06, 2022

    The PS Dilemma of Managing Just-In-Time Talent

    Many Professional Service (PS) Businesses have taken a page from product manufacturing’s cost reduction book and “leaned out” their inventory. In the case of PS businesses, the inventory being referred to and leaned-out is Talent capacity and by default capability. The result is having to do more just-in-time (JIT) hiring ...
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