Managing a consulting project is almost always accompanied by a set of unique challenges relative to a specific client. Though the challenges that you are solving for your client are unique, there are some common issues that arise when working with and managing client relationships. This blog explores three of the most common client challenges … Continue reading “Proactively Managing Client Issues”

Why are we in business? A very common response to this question is to drive revenue and generate a profit. Admittedly, this is one of the primary goals of our business (and many others) but to drive long-term success we must always fulfill the needs of our clients. Our philosophy at McMann & Ransford is, “you … Continue reading “When Working with Clients, You Reap What You Sow”

We all dread receiving bad news, but sometimes it is even more challenging to be the one who must deliver bad news. Unfortunately, it’s a reality in many professional careers, especially consulting, and often we are ill-prepared for this responsibility. We tend to focus on the aftermath created by issues rather than addressing them proactively. … Continue reading “How to Deliver Bad News to a Client”