Growth is a universal goal for almost all Managed Service Providers. But why do businesses strive for growth? The reasons can vary, such as:
- Increasing valuation
- Providing an exit strategy that monetizes your business
- Making acquisitions
Sometimes, it’s all of the above! On some level, it does not really matter as long as you have a very deliberate reason to grow your business that you and others on your team can understand and rally behind. The point is that the growth goal becomes your north star and it directly guides and impacts the many key aspects to fulfilling your strategic goal.
Goal vs. Strategy
Often, it seems these two interrelated terms are used interchangeably. You may not agree but they are different and worth a few minutes to define them.
- A goal is a specific outcome or achievement you aim to reach. It’s the “what” you want to accomplish. For example, a goal could be to lose 10 pounds or learn a new language.
- A strategy is the plan or approach you take to achieve your goal. It’s the “how” you will accomplish it. For instance, if your goal is to lose 10 pounds, your strategy might include a combination of diet changes, regular exercise, and tracking your progress.
Stating Your Growth Goal
When defining your growth goal, consider these key success factors:
- Be very deliberate
- Make it simple to understand and SMART: Specific, Measurable, Achievable, Relevant, and Time-bound
- Consider this the focal point – the “north star”; emphasis is on what rather than how
The example here checks all these boxes……

Characteristics of a Successful Growth Strategy
When setting your growth strategy, it is important to factor in:
- Clear Objectives: Start with clearly defined objectives.
- Market Analysis: A thorough understanding of the market is crucial for developing a successful growth strategy. This includes analyzing market trends, customer needs, and the competitive landscape. This analysis will help identify opportunities and potential challenges.
- Growth Strategies: There are various growth strategies that a business can employ, such as market penetration, market development, product development, and diversification. The choice of strategy will depend on the company’s specific circumstances and objectives.
- Target Audience: Identifying the target audience is essential for tailoring marketing and sales efforts. Understanding the demographics, psychographics, and buying behavior of the target audience will help in creating effective strategies to reach them.
- Value Proposition: A strong value proposition is what sets a business apart from its competitors. It clearly communicates the unique benefits that the business offers to its customers. A compelling value proposition is crucial for attracting and retaining customers.
- Metrics and Measurement: It is important to track the progress of the growth strategy and measure its success. This requires defining key performance indicators (KPIs) and monitoring them regularly.
- Adaptability: The business environment is constantly changing. A successful growth strategy should be adaptable and flexible, allowing the business to adjust its plans as needed.
- Marketing and Sales Plan: A well-defined marketing and sales plan is essential for executing the growth strategy. This plan should outline the specific marketing and sales activities that will be undertaken to achieve the growth objectives.
- Resource Allocation: Growth requires resources, both financial and human. A successful growth strategy will include a plan for allocating resources effectively to support the growth initiatives.
- Risk Management: Growth initiatives often involve risks. A successful growth strategy will identify potential risks and develop mitigation strategies to address them.
Conclusion
A well-defined growth goal and strategy are the bedrock of success. However, a nagging question may still remain no matter how well you feel you have accomplished creating your strategy – what if I was wrong? What if my strategy is not the right strategy? The reality may come as a relief (or a disappointment in some cases); you are not likely to be 100% correct. That said, success does not require 100% accuracy, and organizing the strategy is only the beginning……so get started!