Videos and Podcasts
MSP Roundtable: Bearer of the Client’s Reality
In this segment of the MSP Roundtable discussion, Chris Smith discusses with Anthony Paluska and Mark Slotnik the unique approach of addressing the complex realities faced by clients in the MSP industry.
MSP Roundtable: McMann & Ransford Introduction
In this introductory segment of the MSP Roundtable, Chris Smith, founder and principal of Empellor CRM, joins McMann & Ransford partners Mark Slotnik and Anthony Paluska to discuss strategies for MSPs. They delve into the evolving challenges MSPs face and the strategic responses required to drive revenue and achieve business goals.
The Consultant’s Way Podcast: How Remote Consulting Is Changing Client Relationships
In this episode of The Consultant’s Way Podcast, hosts Dean McMann and Anthony Paluska welcome Prashant Mishra, Director of Professional Services at Contrast Security. Prashant shares his journey from software development to professional services, discussing the challenges and mindset shifts required to transition from a technical role to a consultative one.
The Consultant’s Way Podcast: Navigating Change in Professional Services in 2025
In this episode of The Consultant’s Way Podcast, hosts Dean McMann and Anthony Paluska kick off the new year with a discussion on current events shaping the consulting and professional services industry. They highlight the evolving landscape under the new U.S. administration, particularly how a stronger presence of technology leaders in government may influence business, mergers and acquisitions, and venture capital growth.
The Consultant’s Way Podcast: The Shift from Time-Based Billing to Value-Driven Service
In this episode of The Consultant’s Way Podcast, hosts Dean McMann and Anthony Paluska sit down with Alex Connell, VP of Professional Services at Unifyr, to explore an innovative approach to professional services pricing and delivery.
The Consultant’s Way Podcast: Transforming Professional Services into a Strategic Asset
In this episode of The Consultant’s Way Podcast, hosts Dean McMann and Anthony Paluska sit down with Dushyant Mitra to discuss how professional services teams within enterprise SaaS companies can evolve to operate more like consulting firms.
The Consultant’s Way Podcast: Balancing Consulting Skills, Pricing Models, and Client Expectations
In this episode of The Consultant’s Way Podcast, hosts Dean McMann and Anthony Paluska sit down with Neil Parekh, a seasoned professional services leader, to discuss the evolving landscape of consulting, the shift from traditional billing models, and the importance of balancing technical expertise with consulting skills.
The Consultant’s Way Podcast: Escaping the Implementation Trap for SaaS Success
In this episode of The Consultant’s Way Podcast, hosts Dean McMann and Anthony Paluska are joined by Andrew Cappiello, Director of Professional Services at CaptivateIQ, to explore critical insights into professional services within SaaS organizations.
The Consultant’s Way Podcast: Mastering the Art of Selling Professional Services
Dean McMann and Anthony Paluska of The Consultant’s Way Podcast explore the nuances of selling professional services, emphasizing the importance of engaging early in the decision-making process. They introduce a framework highlighting three pivotal questions executives consider when purchasing: whether to act, how to act, and with whom to act.