Category: Uncategorized

Every client has expectations. They’re paying you a lot more than an employee because they view your service as an investment into their business. Because of these high expectations and the associated price tag, your clients need to feel that the value added to them in every interaction is worth the fee. Because of this … Continue reading “Client Interactions – Gathering Data and Reporting Out”

For some, the thought of speaking in front of an audience is their greatest fear. According to some surveys, 75% of Americans’ number one fear is public speaking, outranking the fear of dying. Admittedly, public speaking can be nerve-racking for even the most experienced speaker, but it doesn’t have to be this way. Confidence can … Continue reading “The Art of Presenting an Idea”

Why are we in business? A very common response to this question is to drive revenue and generate a profit. Admittedly, this is one of the primary goals of our business (and many others) but to drive long-term success we must always fulfill the needs of our clients. Our philosophy at McMann & Ransford is, “you … Continue reading “When Working with Clients, You Reap What You Sow”

We’ve all been there. We’ve built what we thought was a strong, client relationship only to watch it dissipate as time goes on. This happens for many reasons, but often it is a result of the consultant failing to enrich the relationship as time passes. To create meaningful and lasting relationships, value must be actively … Continue reading “Adding Value to Client Relationships”

In today’s diverse workforce, it is common to encounter differences in communication preferences and styles across different generations. Stereotypes such as “These young people can’t talk on the phone!” or “Boomers hate texting” highlight the need to understand and address these disparities. As consultants, it is crucial not only to identify the problem but also … Continue reading “Communicating Across Generations”

Having an engaged workforce is more than a “nice-to-have”; it’s essential for the success of your organization. However, achieving 100% employee engagement company-wide is a daunting – and somewhat unrealistic task no matter how much is invested. Let’s explore why employee engagement is crucial and a targeted approach that helps maximize your return on engagement … Continue reading “Is a 100% Engaged Workforce a Myth?”

A major reason for the success of streaming services like Netflix has been the elimination, or mitigation, of commercials. After all, everyone hates commercials. With that said, we have all seen them, but have you ever watched a television commercial where it is unclear what they are advertising or selling? If so, I think you … Continue reading “Creating Output”

You never know who might become your firm’s most important client, or how a client relationship may assist in your career development. Client relationships (and all sorts of relationships for that matter) can be fickle, but it is safe to say that building strong relationships is jugular to the success of any company or individual. … Continue reading “Investing in Client Relationships”

Life doesn’t always turn out how we expect it to, it would be boring if it did! Your career as a consultant probably hasn’t turned out exactly as planned either. Consulting is a rewarding career, but if you remember your first year you likely faced many challenges and had to make some major adjustments. As … Continue reading “The First Year in Consulting”

No one likes running late, however, while we may not like to hear it, running behind is a constant for any consultant actively working with a client. Unexpected circumstances and setbacks occur in all projects, regardless of how well one plans and accounts for that risk. Though these circumstances are very often beyond our control, … Continue reading “Dynamic Project Planning and Catching Up When You Are Behind”