The Line of Safety and Service Chains

The Line of Safety and Service Chains

In some of our recent blogs, we have discussed the importance of having your entire organization operate Above the Line of Safety, that is the level in an organization above which roles are empowered with budget and resources to independently solve a problem. Many...
Service Chains – The Manage Phase

Service Chains – The Manage Phase

This blog is part of a series on Service Chains.  To read the first blog in the series, click here . The Manage Phase is the last phase of a Service Chain in which the client agrees to and pays for an on-going pre-determined role for you that is integral to full...
Service Chains – The Implement Phase

Service Chains – The Implement Phase

This blog is part of a series on Service Chains.  To read the first blog in the series, click here . After the Proof Project, the next step in a Service ChainSM is the Implement Phase, Project, or Projects. The Implement Phase is the portion of a Service ChainSM in...
Service Chains – Proof Projects

Service Chains – Proof Projects

This blog is part of a series on Service Chains.  To read the first blog in the series, click here . Moving through the steps of a Service ChainSM, after the Entry Project comes the Proof Project.  The Proof Project is the step in a Service ChainSM designed to provide...
Service Chains – Entry Projects

Service Chains – Entry Projects

This blog is part of a series on Service Chains.  To read the first blog in the series, click here . Entry Projects are the first step in a Service ChainSM.  They start the client on their journey to realizing a solution by allowing them to understand the...